How To Stop Online Identity Theft &
Fraud
What is Online Identity Theft?
Identity theft is where someone obtains your personal information without
your permission and uses your identity to
carry out a fraud. It’s hard to keep your
personal details private but you can limit the information you give
out and still enjoy the Internet. But you need to be security
conscious and surf safely!
Tips to protect against online identity
theft
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Only share your primary email address
with people you know and tell them it’s private.
-
Set up a special email address for shopping
and newsgroups. If you need to, you can then change this
address without disrupting other activities such as correspondence.
-
Only make online purchases from companies that
have a clear privacy policy.
-
Use a strong password and do not share it
with anyone. A random combination of numbers, letters and
punctuation, over 8 characters long is recommended.
-
Only post your CV on prominent sites. Make sure the
recruitment company only allows verified companies to access
information.
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Avoid marketing driven sites.
-
Be
careful when signing up to mailing lists - spammers use the
‘unsubscribe’ button to validate addresses.
- Consider delisting your phone number. You
can ask your telephone and your Internet service providers to
take your information out of their directories.
-
Passwords. Follow the site-owners advice in
relation to passwords. Use strong,
memorable passwords.
-
Keep a records of what information you’ve given
to whom.
-
Use firewalls.
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Use anti viral checkers.
What do I do if I think I am a victim of
identity theft?
-
Notify financial institutions.
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Change passwords
-
Notify websites you deal with.
- Request a credit report from credit bureaus.
-
Contact the relevant authorities
Phishing
What is
phishing?
Phishing is a form of online fraud. In a typical
phishing fraud, an email - supposedly from a legitimate company or
financial institution - asks you to ‘verify’ or ‘re-submit’ confidential
information. It lures you into doing this with a return email form on a
linked website or with a pop-up message.
How does phishing work?
Fraudsters may be looking for bank account and credit
card numbers, passwords or personal identification numbers
(PINs).
If
you inadvertently respond, these may be used to make unauthorised
withdrawals from your bank account or to pay for online
purchases.
Personal information may even be sold on to
other parties.
How can I
tell if an email is fraudulent?
Trust
your instincts. If a message looks fraudulent, it possibly is. Here
are some phrases and clues that may be used in a phishing e-mail:
-
“Verify your account”. Don't use
the links provided.
-
“Respond within 48 hours or your account will
be closed”
-
“Dear valued customer”
-
“Click the link below to gain access to your
account”.
-
Misspelt words
-
Slightly different logos
-
No
http:// for web site
- Put your mouse over
links - Do the links appear genuine and what you expect?
- Here is an
example of a recent
Phishing email received.
The dos
and don’ts or phishing
-
DO
report suspicious emails. If you are suspicious of a website,
contact the owners - but not through the email. Use an alternative
channel. If you are unable to contact the owners, contact the
police.
-
DO
be wary of clicking on links in email messages, they
can lead to fake sites. Remember, even URLs in browsers
address bars can be faked.
-
DO
type addresses directly into your browser or use bookmarks.
-
DO
check security certificates before entering any personal
details.
-
DO
update software regularly.
-
DO
review credit card and bank statements for problems or inconsistencies.
- DON’T enter personal information in pop-up
windows - even if they are look official and secure. Close
pop-ups by clicking on the red X in the top right corner - cancel
buttons may not work.
How can I
avoid phishing fraud?
- Trust your instincts. Ask yourself why you
are being contacted or asked for this information.
- Never provide your personal information
in response to an unsolicited email, fax, pop-up advertisement
or unexpected website address.
- Review credit card or bank statements
for problems
or inconsistencies.
- Use phishing blockers.
What do I
do if I have responded to a phishing scam?
Even
vigilance doesn’t always guarantee total safety and security.
If you think you’ve been scammed:
- Use up-to-date antivirus and
anti-spyware software. Protection software keeps unwanted or
malicious software at bay.
- Notify financial institutions.
- Change passwords
- Notify the company you think is being forged.
- Contact the relevant
authorities.
NEWS
FLASH
Don't reply to emails like this one below. WARNING: It's a confirmed SCAM!
I received the following in an email only
this week. It looks like the real thing doesn't it. However when one put
the mouse cursor over the links on the page the links were not to PayPal
etc. I've removed the links, for safety on the example below. Paypal has
been notified and confirmed it's a scam
email.
<----------------- ----------BELOW: SCAM
EMAIL------------------------------>
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September 2007
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Track your expenses using PayPal.
 It's easy to track your expenses and stay
organized when you use PayPal. All your incoming and outgoing
payments are tracked on your Account History page.
See
sample.

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Your account has been
flagged! PayPal Security Measures.
 Dear PayPal Member,
 Your account has been randomly flagged in
our system as a part of our routine security measures. This is
a must to ensure that only you have access and use of your
Paypal account and to ensure a safe PayPal experience. We
require all flagged accounts to verify their information on
file with us. To verify your information at this time, please
visit our secure server webform by clicking the hyperlink
below:
| Click here to
verify your
Information | |
If you choose to ignore our
request, you leave us no choice but to temporarily suspend
your account. Thank you for your patience as we work
together to protect your account.
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Your PayPal Account in
Action | 

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Use
PayPal to purchase with cash. When you link your bank
account to your PayPal account, you can fund your purchases
with the money from your bank account. So get Verified—it's
just like spending cash. Learn more. |



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Learn more. |



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Pay
or get paid back with PayPal. Start off the year with a
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them, or request money that they owe you. See how easy it is to send or request money with
PayPal. | 
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Helpful Links: ID Theft Resources |
Help Center | PayPal
Shops | Password Help |
Please do not replay to
this e-mail. To modify your notification preferences, log in to your
PayPal account, click the Profile sub-tab, then click the
Notifications link under Account Information. Changes may take up to
10 days to be reflected in our mailings. PayPal will not sell or
rent any of your personally identifiable information to third
parties. For more information about the security of your
information, read our Privacy Policy at
https://www.paypal.com/privacy.
 Copyright © 2006 PayPal Inc. All rights reserved.
Designated trademarks and brands are the property of their
respective owners. PayPal is located at 2211 N. First St., San Jose,
CA
95131. |
<------------------------------ABOVE: SCAM
EMAIL----------------------------->
  
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